Event Satisfaction Survey

To ensure both quality and memorable visits, we ask that you let us know how we measured up to your experience by taking a moment to complete this short questionnaire.

As our client, you are uniquely qualified to provide us with an overall summary of your group's experiences. Please reflect upon the comments and feelings of your attendees as you complete the evaluation.

Privacy is important to us and your personal information and comments will be kept confidential. We look forward to working with you again.

Name: *
Email: *
Organization: *
Name of Event: *
Event Date: (mm/dd/yyyy) *
Sales Manager: *
Event Planner: *

Overall Quality Rating	Exceptional	Above Average	Average	Below Expectations	N/A
Overall, how satisfied were you with your experience?
Please provide any comments:
Event Sales	Exceptional	Above Average	Average	Below Expectations	N/A
Promptness of supplying information
Coordination prior to your event
Transition between Sales Manager and Event Planning Manager
Please provide any comments:
Event Planning	Exceptional	Above Average	Average	Below Expectations	N/A
Coordination prior to your event
Responsiveness to requests and onsite coordination
Event Planning Manager’s knowledge of facility and services
Please provide any comments:
Guest Services	Exceptional	Above Average	Average	Below Expectations	N/A
Assistance from Business Service Center staff
Please provide any comments:
Event Services	Exceptional	Above Average	Average	Below Expectations	N/A
Room setup
Cleanliness of rooms
Lighting and acoustics
Friendliness and helpfulness of setup staff
Please provide any comments:
Audiovisual Services	Exceptional	Above Average	Average	Below Expectations	N/A
Audiovisual equipment / technology
Audiovisual staff support
Friendliness and helpfulness of service staff
Please provide any comments:
Food and Beverage	Exceptional	Above Average	Average	Below Expectations	N/A
Overall food quality
Presentation of meals
Variety of food selections
Refreshment breaks
Friendliness of service staff
Promptness of service
Please provide any comments:
Overnight Stay	Exceptional	Above Average	Average	Below Expectations	N/A
Timeliness of shuttle
Friendliness and helpfulness of front desk staff
Quality of service from operator / wakeup call
Cleanliness of guestroom
Amenities in guestroom
Friendliness and helpfulness of housekeeping staff
Please provide any comments:

General Questions
Staff members who were especially helpful:
How can we exceed your expectations in the future?
What was the purpose of your event?
Business  Social
What was the primary reason for selecting our venue?
Location  Referral  Price  Other
Would you choose to use our venue again?
Yes  No
Please explain:
Would you recommend our venue to a business associate?
Yes  No
Please explain:
How did you find us?
Internet  Newspaper/Magazine  Retail Referral  WaMu Internal  Cedarbrook.com Website  Other

Email Offers Sign-Up

Would you like to hear about upcoming events and special offers via email?

Yes  No

Thank you very much, we appreciate your time.